HELP CENTER

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FAQs

Answers to the questions we hear most.

General

What is Kalens?

Kalens is an AI-powered brand strategy tool designed for product-based businesses. It helps founders turn products into recognizable brands through positioning, visual identity, and TikTok content strategy.

Who is Kalens for?

Kalens is built for small businesses, product sellers, creators, and founders who have a product but need clearer brand direction, stronger visuals, and a content system to grow on TikTok.

Report

What problems can the Kalens report solve?

The report helps you understand your brand positioning, target customers, visual direction, product strategy, and content opportunities. It turns scattered ideas into a structured brand foundation you can use to make better decisions.

What will I receive after generating a report?

You will receive a structured brand report covering:

  • Brand positioning
  • Audience insights
  • Visual identity
  • Product strategy
  • TikTok content strategy
  • Launch recommendations
How does Kalens work?

You provide basic information about your product and brand idea. Kalens analyzes your inputs and generates a personalized brand strategy report with actionable recommendations.

Pricing

How much does Kalens cost?

Kalens starts with a free visual identity preview, so you can see how well it understands your product before paying anything. The full brand report is a one-time payment with no subscription and no hidden fees, and the price is shown clearly before you check out.

What is your refund policy?

The free preview is always free. The full report is a one-time payment, and because each report is generated specifically for your brand, it is non-refundable once generated and delivered. If something is wrong with your report, contact us and we will make it right.

What payment methods do you accept?

We accept all major credit and debit cards, plus Apple Pay, Google Pay, Alipay, and WeChat Pay. Payments are handled through a secure hosted checkout by Creem, our payment provider, so your full card details are never stored by us.

Privacy

Is my brand information private?

Your information is only used to generate your report and improve your experience. We do not publicly share your brand details without permission.

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